As organizations aim to do more with less and better serve customers, an Agile Transformation may be in order.
What is the largest obstacle an organization faces when starting or going through an Agile Transformation?
To help you prepare for an Agile Transformation, we asked agile experts and business leaders about the challenges they’ve faced.
Here are ten obstacles organizations face in an Agile Transformation.
- Complexity in culture
- Unlearning traditional ways of thinking
- Employee buy-in
- Unraveling the non-differences
- Mid-level management not being brought in
- Shifting control from leaders to teams
- Expanding from the team level to the organizational level
- Misalignment of a belief system on all levels
- Role Changes
Complexity in culture
The largest obstacle to an organization is culture. Culture drives behavior and decisions within
an organization and is paramount to successful transformation. Culture is also the last thing to change and is complex. It is complex in numerous ways, but it starts with what type of culture you want in your organization. Do you want a family atmosphere focused on doing things together like Google? Do you want an adhocracy where innovation is paramount, and employees take chances? Maybe your organization wants a complete culture that is results-driven and competitive? Lastly, do you need a process and procedures for everything? Most organizations need some type of hybrid culture which is another reason culture is the biggest obstacle.
Raymond Mattes, Best Agile Consulting
Unlearning traditional ways of thinking
The biggest hurdle an organization faces in Agile transformation is the ‘Mindset or culture change.’ Organization leadership or executives are usually veterans of an industry or business line. They would have worked in that industry or business line for years or decades. However, the new type of problems in today’s digital era needs newer thinking and way of working. Thus these executives’ ability to unlearn their traditional ways of thinking is the biggest difficulty.
Agile, as you may know, is a way of working where it is only successful if you follow some simple principles such as empowering the teams to take decisions instead of controlling, aligning to the outcomes rather than following the processes blindly, purpose-driven instead of financial-focused. Thus inside-out approach, from Culture -> Structure / Processes – Enablers/Tools, is the winning approach. Leadership’s understanding and drive can make-or-break the Agile transformation.
Saurabh Aphale, EY
In a word, people. Stakeholders must understand the transformation and how we are going to deliver differently, but better. Teams need to be trained on how to execute this new process and change their mindset. Leaders must also go through a shift in mindset. Anytime you attempt to change someone’s mindset, it’s a difficult journey.
Michael Thompson, LurnAgile
Simply put, it’s the buy-in from the employees that Agile will work. We have all heard the saying, ‘it’s easy to do Agile, but it’s hard to be Agile’ and it’s true. We can’t start to go through a transformation without the buy-in from the employees, where they are empowered to make decisions and have ownership of their products. Leaders are employees too, and they have to buy-in, as they navigate their employees through the ‘waters’ of Agile, in changing mindset and empowerment. Listen to your employees as you go through an Agile Transformation, they hold the keys to being Agile.
Dawn Wright, John Deere
Unraveling the non-differences
Organizations tend to believe that they’re very different and that their problems are unique. Therefore, they tend to think of complicated solutions. Although each organization is unique, the problems they face with a transformation are not that unique. Therefore instead of reinventing the wheel and coming up with complex solutions, they should look around them and see what has worked for other organizations and tailor it to fit their needs and organizational culture.
Lyvie Racine, Global Enterprise Agile Coach
Mid-level management not being brought in
The largest obstacle an organization faces when undertaking an agile transformation is mid-level management not being brought in. This is crucial, as their roles radically change in an agile environment. They must understand that their new criteria is for being successful and be advocates for the transformation.
Megan Hicks, MegAgility
Shifting control from leaders to teams
When agile adoption is not a strategic priority, organizations default to command and control leadership practices. Individuals and teams are not trusted to make decisions, clogging up the to-do list, stunting innovation, and impeding progress.
Marti Konstant, Workplace Futurist
Expanding from the team level to the organizational level
Organizations need to have strong executive leadership for agile transformations to be successful. Many organizations think Agile is simply a team level project management methodology. Agile is more about cultural change than it is about process change. Agile is a way of working. Without strong executive leadership to influence the change in culture, agile transformations will eventually lose traction and fail, or the transformation will forever remain at the team level and never expand to the organizational level.
Orlando Ramirez, Agile Coach
Misalignment of a belief system on all levels
The largest obstacle of an agile transformation is the misalignment of a belief system on all levels – up, down, and out. Leadership can communicate the mission, vision, and direction of the agile transformation but if the C-suite, V-suite, D-suite, and M-suite do not align the transformation will die on the vine. A common belief in lean-agile principles is critical because an agile transformation is a long and hard journey that changes the operational model, funding, and culture. Leaders of all levels have to be on board with and agree on the values and goals they want to achieve throughout the transformation. It’s on leadership to continually cultivate the belief system to all of the suites down to the teams.
Adrienne Rinaldi, PinnacleTek
Employees have their roles change when an organization undergoes an agile transformation. Not all employees like or embrace change, especially when it impacts a daily routine. Organizations can prepare by knowing that there will be detractors, embracers, and employees who will be indifferent. It’s important that all employees understand why their role is changing, how it is changing, and that there is still an opportunity for them to add value to the organization.
Brett Farmiloe, Markitors